Privacy Policy

Maktek DOOEL pays great attention to the protection of personal data in all its business processes, implementing the standards set by the regulations for the protection of personal data in the Republic of North Macedonia.

The Privacy Policy of Maktek DOOEL (hereinafter referred to as "Maktek" in the following text) contains information about the types of data we may collect and retain when visiting our website, as well as how these data are used and shared. Maktek's Privacy Policy also outlines how you can contact us if you have questions or concerns about this data. This Privacy Policy is in accordance with the legal regulations for the protection of personal data in the Republic of North Macedonia and with Maktek's internal acts regulating this area.

What data do we collect?

We collect data from you, including your personal data voluntarily provided to us when visiting our website. Additionally, we collect passive data or non-personal data, such as technical information about your use of the service, product, or website, including your IP address, domain, device, hardware errors, and activity.

How do we use the collected data?

The collected data can be used for various purposes:

including providing the requested service;

customer care;

obtaining feedback on the types of services we offer;

facilitating and tracking your searches and information requests when you contact us about the types of services;

Additionally, the collected data is used to:

the collected data is used to create anonymous, group statistics on the use of our website and services;

improve existing and create new services, recommendations, advertisements, and other communications;

and provide user support in case of problems using the services.

Sharing of information

The company does not share your personal data with third parties without your consent. Personal data may only be disclosed in accordance with the law.

Marketing

Through our website, you have the opportunity to stay informed about the services, news, and benefits offered by Maktek. You may opt-out of receiving notifications from the Company at any time by submitting a written request.

What do we do to protect your information?

Maktek's operations and practices regarding the protection of personal data of our customers are fully compliant with the regulations on the protection of personal data in the Republic of North Macedonia. This entails the implementation of a comprehensive system of technical and organizational measures for confidentiality and protection of personal data processing. Maktek undergoes regular inspections by competent state authorities, internal audits, as well as audits by external third-party independent legal entities.

Cookies

Cookies are small text files stored on your computer or mobile device to enhance the user experience on the maktek.mk website and are not linked to your personal data previously provided to us.

Cookies are data used by websites to identify web users. They track the movement of visitors on the maktek.mk website, gathering data to better understand user interactions and improve user experience, optimize, and enhance the functionality of the maktek.mk website. However, they do not use personal data.

All information stored within cookies can only be used for the needs of the internet service in a way that does not compromise your privacy.

Cookies allow us to recognize your web browser on your next visit to the website. They can store your preferences and other technical information but cannot read data or information from your hard drive or mobile phone, nor can they read other saved cookie files from other websites.

Maktek stores cookies until the purposes for which they were collected are fulfilled. The Company uses Google Analytics as an external visit counter. The results from this counter are not publicly available and are used solely for internal statistical analysis.

Maktek uses several types of cookies on the maktek.mk website, including:

Necessary Cookies:

Cookies that are necessary for the proper functioning of the basic features of the website, such as navigation, site visit statistics, content optimization, and similar. They are often set in response to a specific interaction you have with the website.

Cookies do not contain any personal information and cannot be disabled with these settings.

You can adjust more options regarding the use of cookies in your internet browser to block them or be notified about these cookies, but some parts of the website may not function properly.

Analytics Cookies:

Cookies that allow us to count visits and traffic sources in order to measure and improve the performance of the website.

They help us analyze which pages are most visited and see how visitors move through the site. All information collected by these cookies is aggregated and anonymous.

Session Cookies:

These are temporary cookies that are stored in your Internet browser's cookie file until you finish your Internet browser session.

By clicking the "I Agree" button or continuing to use the website, you agree to accept the cookies described in this document.

If you do not want to use cookies as described above, or if you change your mind after agreeing to our use of cookies, you can delete them through your browser.

Acceptance of Terms:

By using this website, you agree, or accept, the provisions of Maktek's Privacy Policy. Please do not use our website if you do not agree with this Policy.

Contact Us:

If you have any questions regarding the Maktek Privacy Policy when using our website, please contact us at 18 16th Macedonian Brigade Street, Skopje, tel: +389 70 252 269 or at aem@maktek.mk.

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